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6 Real Faced by International Patients in China
Without a bilingual partner, even the best hospital feels unreachable. We solve them one by one.
Language Barrier
Stop struggling with translation apps. Clinically trained bilingual consultants convey your symptoms and questions to the physician — accurately, sentence by sentence.
Complex Workflows
Registration, exams, payment, pharmacy — the full path is unfamiliar. We provide 1-on-1 navigation through every step. You just sit back and focus on recovery.
Tight Visa Window
Every hour of your stay counts. We pre-book your appointments so you can be seen as early as the next day after arrival.
Payments & Insurance
Lost in international claims? We coordinate direct billing with partner hospitals and assist with reimbursement paperwork.
Privacy & Culture
Strict medical confidentiality. We respect cultural backgrounds and personal habits, so you feel safe and at home throughout your care journey.
Visa Extension
When treatment requires a longer stay, the hospital issues a medical certificate — and we help you complete the visa extension smoothly.
Why International Patients Choose Dovecure
More than translation — your trusted medical partner and cross-cultural bridge.
China's Top Hospital Network
Direct access to Tier-3A tertiary hospitals in tier-1 cities and JCI-accredited facilities. We match 3+ suitable hospitals to your condition and budget, with side-by-side comparisons.
Fast Diagnostics
Most lab results within 2 hours. Pathology biopsies, genetic tests and rare-microbe cultures delivered within 10 days at the latest.
Lower Cost
Outpatient visits, routine imaging and basic surgery in China cost as little as 1/5 — or less — of equivalent services in OECD countries.
World-Class Outcomes
China's Tier-3A hospitals rank at the international forefront for routine surgery, critical care and treatment of common conditions.
13-Language Medical Translation
English, Spanish, Arabic, Japanese, Korean, Russian, Portuguese, French, German, Italian, Turkish, Persian, Indonesian — clinically trained translators at your side throughout.
Canton Fair Fast Track
24-hour emergency coordination and priority appointment booking during trade-show windows — business trips and urgent medical needs can coexist.
11 Services, Mix & Match
Visa → Airport → Appointment → Accompaniment → Translation → Inpatient Care → Departure — one connected journey, end to end.
Visa Assistance
Issuance of the Medical Invitation Letter
Airport Pick-up
Airport → hotel / hospital private car, Chinese-speaking driver
Appointment Booking
Tier-3A / specialist appointments on your behalf; rush slots available
Hotel Check-in Help
Hotel booking near the hospital; check-in & check-out coordination
Hospital Fee Concierge
Pay & advance hospital fees on your behalf; funds held in escrow
Bilingual Accompaniment
Medical translation end to end — before, during and after your visit
Inpatient Bilingual Care
8-hour shifts — day or night; package pricing available
Medical Record Translation
Chinese records → English / multilingual, with proofreading
Medical Report Translation
Chinese hospital reports translated; 13 languages, with proofreading & overseas delivery notice
Bilingual Tour Guide
City tours with translation between medical visits; 4-hour minimum
Airport Drop-off
Hotel / hospital → airport private car, flight-time aligned
5 Steps to Complete a Cross-Border Care Journey
From your first inquiry to the flight home — a dedicated person at every step.
Online Consultation & Needs Assessment
Submit your health needs or medical records online (in Chinese, English, or any of 13 supported languages). Within 48 hours, we deliver an Initial Medical Advisory & Budget Estimate Report — including candidate hospitals, departments, physician tiers and a rough budget range.
Precise Specialist & Hospital Match
Based on your condition, location preference and budget, we recommend 3+ leading hospitals or specialty centers (side-by-side comparison included). We also help prepare bilingual medical-record summaries and clear your travel itinerary.
On-Ground Preparation & Seamless Connection
Visa paperwork, flight / pick-up, lodging, appointment booking, bank or payment-account setup, hospital fee estimation — all coordinated in parallel. You simply pick what you need in the App or Web, and we orchestrate the schedule.
Bilingual Accompaniment Throughout
Before: confirm appointments, share prep notes, help register. During: medical-grade translation of every physician exchange, note-taking, payment and pharmacy support. After: a translated Treatment Summary Report and bilingual medication labels.
Recovery Follow-up & Health Management
For one year after you return home, we provide scheduled online follow-up and re-visit reminders. A Remote Second Opinion service is available on request, and we deliver full bilingual documentation for any insurance claim or hospital follow-up.
Transparent Pricing · No Hidden Fees
Every possible cost is listed here. Review first, then book.
What Backs Your Trust in Dovecure
Behind every number is a real service-delivery promise.
Service Capability Standards
Data & Privacy
All medical records and personally identifiable information are transmitted over TLS and stored under AES-256 encryption. They are never disclosed to any third party without the user's written consent. Dovecure is solely a service-coordination platform — it does not provide medical acts, diagnostic conclusions or prescriptions. All clinical decisions are made by the attending physician at the recommended hospital.
Personal-information processing, cross-border transfer, and the right to withdraw are handled strictly under Articles 14 (informed consent), 23 (third-party disclosure), 29 (sensitive personal information) and 39 (cross-border transfer) of the PRC Personal Information Protection Law (PIPL). Users may exercise the rights of access, correction, deletion and withdrawal via cure@dovecure.com.
The 8 Most-Asked Questions Before Booking
Real concerns, real answers.
