Bilingual medical escort service: we assign bilingual medical escorts with medical backgrounds or medical translation experience to accompany patients throughout the entire outpatient visit, including physician communication translation, lab tests, medication pickup, and instructions guidance. Charged by the hour $50/h, minimum booking 4h; night hours (18:00-08:00) +$15/h.

Medical Invitation Letter for visa application for international patients seeking medical treatment in China is charged per document. Required: patient's passport, photo, latest medical records/diagnostic report/lab test results/ultrasound report/X-ray images. The fee is charged per Medical Invitation Letter issued.

Private airport transfer service from the local airport to the destination in the city (hotel/hospital/residence), including flight tracking, meet-and-greet with name board, and luggage assistance. Charged per trip. Capacity up to 3 passengers, up to 4 standard suitcases; night hours (22:00-06:00) +$20.

Hospital appointment booking service: we handle hospital appointment booking in China on behalf of patients, including department matching, specialist selection, appointment availability check, and booking arrangement. Charged per appointment; specialist slots need 7-14 days advance booking; urgent (within 3 business days) +$30.

Assistance for hotel check-in, communication, and basic settlement tasks.

Hospital registration fee collection & payment service: after the patient authorizes and pays on the platform (USD settlement supported), we pay the registration fee on their behalf based on the actual amount charged by the hospital, and provide a complete payment receipt. This solves the pain point of international patients without RMB payment methods. $100/transaction; actual expenses reimbursed; overpayment refunded, underpayment supplemented.

Bilingual inpatient companion service: we provide bilingual care companions for hospitalized patients, including doctor-patient communication translation, daily living care, hospitalization process assistance, and emotional support. Companions have medical/nursing/rehabilitation backgrounds. Charged per day (8h) $400/day; day shift/night shift/24h options available.

Medical record translation service: translate patients' existing medical records from their home country (outpatient records, inpatient records, surgical records, pathology reports, etc.) into Chinese for reference by Chinese physicians. Pricing per page $10/page (≤500 words), 48h delivery; urgent 24h +50%; notary fees not included.

Medical document translation service: translate medical documents issued by Chinese hospitals (medical records, inpatient records, surgical records, examination reports, imaging reports, lab slips, discharge summaries, expense receipts) into English or 13 other languages. Per page $10/page (≤500 words), 72h delivery; imaging reports $40/copy.

Bilingual travel guide service: we provide bilingual tour guide services for patients coming to China for medical treatment and their accompanying family members. Patients can explore Chinese cities during breaks from medical treatment, combining cultural experience, relaxation, and recovery. Guides hold a tour guide license recognized by Ministry of Culture and Tourism. Charged by the hour $35/h, minimum booking 4h.

Private airport drop-off service from downtown locations (hotel/hospital/residence) to the local airport, including luggage assistance and terminal drop-off. Charged per trip. Capacity up to 3 passengers, up to 4 standard suitcases; international flights should arrive 3h early.