You can adopt professional translation methods that conform to the ISO international standard for traditional Chinese medicine terminology, and the translation shall be completed by translators with a bilingual background in traditional Chinese medicine, so as to ensure unified terminology and accurate transmission of the diagnosis and treatment meaning, and avoid the semantic deviation caused by ordinary translation. DOVECURE can provide you with full-process assistance in the accurate translation of national standard-level professional TCM terms, helping you accurately understand the complete TCM diagnosis and treatment plan.

You can contact the hospital's foreign-related service window in advance to arrange for staff with professional bilingual medical competence to assist with the communication of the remote follow-up consultation. You can also sort out a bilingual (Chinese-English) list of your disease progress and send it to the hospital in advance, to ensure the accuracy of the consultation reservation and the delivery of medical advice. DOVECURE can provide you with full-process language docking assistance for remote follow-up consultation reservations, helping you avoid communication deviations between doctors and patients.

When you pick up the medicine, you can ask the pharmacy staff to mark the usage and dosage in simple English on the spot. You can also use compliant translation tools to translate and confirm the core medication information on the package. Be sure to take the medicine strictly according to the doctor's advice and do not adjust the dosage on your own. DOVECURE can provide you with accurate medical translation of the Chinese drug instructions and medication reminder assistance, helping you avoid the risk of incorrect medication.

You can contact the designated foreign-related medical hospital that supports your corresponding minor language in advance, and book an exclusive minor-language medical accompanying interpreter to accurately convey your medical condition and doctor's instructions throughout the consultation, so that you can successfully complete the medical visit in China. DOVECURE can provide you with full-process docking assistance for exclusive minor-language medical accompanying consultation, helping you avoid language communication barriers throughout the whole process.

You can ask the doctor to mark the core medical advice in simple English on the spot during the consultation, and at the same time request the official discharge summary affixed with the hospital's official seal. Afterwards, find a compliant foreign-related translation institution to translate the Chinese medical record into the corresponding officially recognized version for retention. DOVECURE can provide you with full-process assistance in accurate medical translation and archiving of Chinese medical records, helping you smoothly meet subsequent diagnosis and treatment needs at home and abroad.

The translation of your medical examination reports after returning to your home country must be issued by a formal institution with foreign-related translation qualifications, affixed with a special translation seal filed with the public security authority. It should fully restore all medical information, the official hospital seal and the doctor's signature, and ensure that the pinyin of your name is completely consistent with that on your passport. DOVECURE can provide you with full-process assistance in translating medical reports that meet officially recognized standards, helping you smoothly complete the material verification.

You can prepare bilingual (Chinese-English) medical condition descriptions and examination reports in advance, and use professional medical translation tools or accompanying personnel to assist with communication during the consultation to avoid errors in the transmission of key information. DOVECURE can provide you with professional full-process medical translation docking assistance throughout your visit, helping you accurately convey your medical condition and avoid doctor-patient communication deviations.

Foreigners applying for a Chinese bank card need a passport and proof of residence, and are required to be present in person, which is a relatively cumbersome process. For short-term visits to China, there is no need to specifically apply for a card, as Alipay and WeChat, which are linked to international credit cards, can basically meet most consumption needs.

If there are issues with card binding, DOVECURE can assist with the operation, and for small-scale consumption, payment by a companion can also be supported.

Yes, it is possible. Many foreigners need health certificates/physical examination certificates from designated institutions when applying for visa extensions, residence permits, and work permits.

DOVECURE can help you make an appointment at a designated foreign-related physical examination institution, arrange for an interpreter to accompany you, and complete the physical examination on the same day. Generally, you can receive the certificate within 3-5 working days, without having to go through the process and fill out forms yourself.

Yes, you can. In addition to English translation, DOVECURE can also connect with translators proficient in multiple languages such as Arabic, Spanish, and French. For medical translations, we require translators with medical backgrounds to ensure the accuracy of professional terminology. Please inform us in advance of the language you need for translation, whether it's for medical consultation, business, or tourism. We can arrange suitable translators for you.

Didi Chuxing is the mainstream ride-hailing app in China. Foreigners can register with an overseas phone number and link an international credit card for payment, but the interface is mostly in Chinese, which can be unfriendly to those who don't speak Chinese. During peak hours, it may also be difficult to hail a car.

If you have frequent travel needs during your stay in Guangzhou, it would be better to directly contact DOVECURE to arrange a chartered or on-demand car. The drivers are familiar with the road conditions and have rich experience. They can communicate in basic English, so you don't need to operate the app yourself. They are always on call, making your travel more convenient.

Each has its advantages:

• portable WiFi does not require changing numbers, making it suitable for multiple users, but it requires carrying a charger with you and its internet speed is not as stable as a local SIM card;
• a local SIM card offers fast internet speed and stable signal, and it can also be used to register domestic ride-hailing, food delivery, and payment apps, making it more convenient to use. The price is also very affordable, with a 7-day package costing just a few dozen yuan.

If you find the process of applying for a SIM card troublesome, you can book the airport transfer service provided by DOVECURE, which comes with a free pre-activated local high-data SIM card. You can use it immediately upon arrival, eliminating the need to queue up at the service center to apply for a SIM card yourself.

Yes. This type of combined itinerary is very common.

During your medical appointments, your DOVECURE medical escort specialist will accompany you and handle all hospital-related matters. Your traveling companion can be provided with a separate vehicle and guide for free sightseeing, local food exploration, and shopping. You can meet up again in the evening — medical treatment and travel don't interfere with each other at all.

Many foreign clients worry about this. Physicians at formal TCM hospitals adjust the intensity based on each person's tolerance level.

DOVECURE's medical escort will inform the doctor in advance that this is your first experience and that you're concerned about pain, requesting a lighter intensity to start. If you feel uncomfortable during treatment, we will help you communicate instantly with the doctor for immediate adjustments. There's no need to tough it out — TCM conditioning works gradually, and starting with lighter pressure still achieves effective results.

The original hospitalization examination report is kept by the hospital for archiving purposes and cannot be taken away by the individual. Upon discharge, one can apply for a copy of the full set of medical records and reports. After being stamped with the hospital's official seal, the copy has the same legal effect as the original and can be used for reimbursement and follow-up appointments.

DOVECURE's accompanying diagnosis specialist can assist in handling the copying and stamping process, organizing the documents, and providing foreign language translation to facilitate your follow-up appointments and claims processing upon returning to your home country.

It is generally not recommended to take self-brought medications during hospitalization to prevent conflicts with hospital medications.

If it is a necessary long-term medication, please inform the bedside doctor. Only after the doctor's assessment and permission can it be taken under medical supervision.

DOVECURE's accompanying diagnosis specialist will assist in communicating with the doctor, translating the drug ingredients and dosage, and ensuring medication safety.

 If you want to transfer to another hospital, you should first communicate with the doctor in charge of your bed. After the doctor's assessment and approval, you can proceed with discharge and then handle the admission procedures at the new hospital. Insurance has relevant requirements for hospital transfers, and non-compliant transfers will affect reimbursement.

If you need to transfer, DOVECURE can assist you in connecting with the bed and experts at the target hospital, organizing complete medical records to ensure seamless treatment, and verifying the key points for insurance reimbursement corresponding to the transfer.

 Emergency treatment generally follows the principle of proximity and urgency. Patients should first go to the nearest hospital with treatment capabilities. Emergency doctors are on duty in shifts, so it is generally not possible to specify a particular doctor. However, if the condition requires, patients can apply for an in-hospital consultation or transfer to another hospital.

If your condition is stable and you want to be transferred to a designated hospital for further treatment, DOVECURE can help you contact the target hospital, arrange for transportation, and make appointments for subsequent specialist outpatient visits.

 The cost of 120 ambulance service in Guangzhou generally ranges from 100 to 500 yuan, depending on the distance and emergency treatment provided on board.

This is much cheaper than in many other countries. Most commercial medical insurance and travel accident insurance can cover the ambulance fee, as long as you keep the invoice.

If you call an ambulance, DOVECURE's accompanying specialist will help you keep all the receipts and sort them out for reimbursement later.

Pregnant women and children are special patient groups. We recommend prioritizing comprehensive Grade-A tertiary hospitals with obstetrics and pediatrics departments, or specialized maternity and children's hospitals, as they offer more professional care.

Please note the following:

• For pregnant women seeking emergency care, be sure to clearly state your gestational week and whether you have any pregnancy complications — don't delay treatment.
• For children with fever who cannot communicate their symptoms due to crying or distress, try to bring along previous medical records and vaccination records to reduce communication difficulties.
• Many pediatric wards have a no-companion policy or only allow one parent to stay — please be mentally prepared for this in advance.

If you're bringing your child or spouse for medical treatment and are unfamiliar with the area, we strongly recommend DOVECURE's medical escort service. This is especially true for pediatric care — with all the running around, payment queues, and medication pickup lines, one person really can't manage it alone.

This is very common, especially for conditions requiring staged treatment.

DOVECURE can help you ensure a seamless transition:

• We'll help you arrange the approximate timing for your next treatment with the doctor before discharge.
• After you return home, we'll monitor bed availability, book your appointment in advance, and complete all hospitalization procedures before your next arrival.
• You'll be able to check in directly upon arrival, without needing to find a new doctor or repeat a bunch of tests — saving you a lot of time.

It's like having your own dedicated health file. When you come back next time, treatment can pick up right where it left off, without starting from scratch.

Some high-end medical insurance policies include secondary diagnosis and treatment benefits, which can facilitate remote consultations with domestic experts. The specifics are subject to the terms of the insurance policy, and many customers are unaware of this benefit they possess.

DOVECURE can assist you in verifying your policy benefits, connecting with top-tier experts, completing medical record translation and process coordination. You only need to participate in the consultation.

Most high-end medical insurance policies can cover the necessary postoperative rehabilitation for medical reasons; however, they do not cover health and wellness-related physiotherapy treatments. These policies usually have annual limits, and some products restrict coverage to partnered institutions. If you are unsure whether your claim is eligible, you can provide your insurance policy and surgical records, and DOVECURE will assist you in verifying the rules and recommend formal rehabilitation institutions that are recognized by your insurance.

It depends on the insurance terms. Most high-end medical insurance policies can cover the treatment costs of COVID-19 and influenza, but some older products and general travel insurance have exclusions.

You can send the policy to DOVECURE, and our insurance consultant will help you verify the coverage and assist in organizing the claim materials.

Sure. Many high-end medical insurance terms are written in a very obscure way. Ordinary people can't understand what can be covered, what can't, what the coverage limit is, and what the deductible percentage is.

You can send the insurance clauses and coverage manual to DOVECURE. We have consultants who are familiar with international insurance rules, and they can help you interpret in simple terms: what can be covered by insurance for your medical treatment in China this time, how much you can expect to be reimbursed, and the most cost-effective way to proceed. Everything will be clear at a glance, so you don't need to delve into dozens of pages of English contracts on your own.

Yes, we can. For many services not covered by insurance (such as traditional Chinese medicine conditioning, physical examination, dentistry, medical aesthetics, etc.), by making an appointment through  DOVECURE Medical, you can receive exclusive discounted prices from our partner institutions, which are much cheaper than going directly to the store/hospital on your own.

Moreover, DOVECURE only recommends formal and qualified institutions, and will not seek unsafe places for you just to save money. We aim to help you save money while providing peace of mind.

 Yes, there is a time limit. Most insurance companies require claim applications to be submitted ‌within 30 to 90 days after treatment ends‌, while a few allow up to 6 months. Exceeding the time limit may result in claim denial.

Many people come to China for treatment and travel, then forget about the claim after returning home — by the time they remember, the claim period has already passed, resulting in unnecessary financial loss. We recommend organizing your documents and submitting your claim as soon as possible after discharge.

If you're worried you might forget, you can also give your documents to DOVECURE before discharge. We will translate and organize them for you, so you can submit your claim immediately upon returning home and never miss the deadline.

It depends on the nature of the accident and your insurance policy terms:

• If it is a reasonable and unavoidable medical complication (such as post-operative infection requiring extended hospitalization) and falls within the coverage scope, it is generally covered.
• If the extra costs are caused by medical malpractice or hospital negligence, the usual process is to first go through liability determination/compensation procedures with the hospital, and insurance may not necessarily cover it.

Handling such situations can be complex. We recommend preserving all evidence immediately, and contacting both your insurance company and us at the same time. DOVECURE can assist you in communicating with the hospital and organizing documents, helping to minimize your losses.

The prices for aesthetic medical procedures at accredited institutions are very transparent: basic hydrodermabrasion is about 1000-3000 yuan per session, and wrinkle removal injections are about 2000-5000 yuan per session, which are much cheaper than in European and American countries. However, it is important to choose accredited medical institutions to avoid unlicensed clinics.

DOVECURE only recommends accredited and qualified aesthetic medical institutions, helping you select experienced doctors and confirm prices in advance, so there will be no hidden costs.

The cost for a full-fledged femtosecond laser myopia surgery for both eyes is approximately 15,000 to 20,000 yuan, while an ICL (Implantable Contact Lens) implantation costs around 30,000 to 40,000 yuan. Cataract surgery for one eye costs about 10,000 to 20,000 yuan. The overall price is roughly half of what it costs in European and American countries. With mature equipment and doctor expertise, many customers and businessmen specifically fly over for these procedures. DOVECURE can assist you in making an appointment with a reputable ophthalmology hospital, arranging preoperative examinations and assessments in advance, and completing the examination and surgery in as fast as 3 days, saving you time.

Dental treatment in China offers excellent value for money:

a common filling costs a few hundred yuan,a dental implant costs around 5,000 to 15,000 yuan,and orthodontics costs about 10,000 to 30,000 yuan.

The prices are roughly 1/4 to 1/2 of those in European and American countries, and the technology is not inferior at all.

DOVECURE recommends formal tertiary hospitals' dental departments and high-end dental clinics, which can help you make appointments with reliable dental experts, estimate the total treatment cost in advance, and eliminate concerns about arbitrary charges.

The registration and examination fees for pediatric services are basically the same as those for adults, with some pediatric-specific medications being slightly more expensive. However, the overall price is still much lower than the pediatric diagnosis and treatment fees in European and American countries. Many customers who bring their children here are impressed by the high cost-effectiveness.

If you bring your child to see a doctor, DOVECURE can arrange for a companion with pediatric service experience to help you communicate with the pediatrician, soothe your child's emotions, and handle the entire process of diagnosis, medication pickup, and payment, making it much more convenient.

The registration and examination fees for emergency services in Chinese public hospitals are basically the same as those for daytime outpatient services, and there are no additional charges for nighttime or holiday services. For ordinary emergencies, a few hundred to one or two thousand yuan is generally sufficient. However, fees for resuscitation and hospitalization are separate. Overall, the prices are very affordable.

If you suddenly feel unwell and need medical attention late at night, feel free to contact DOVECURE. We will arrange for a companion specialist to rush to the hospital at the first time to assist in communication and handling procedures, so you don't have to rush through the process yourself.

In the hospital system, each person's account is independent, and invoices must be issued separately, so the hospital requires individual settlement for each person.

However, you don't need to go to the cashier's office repeatedly: simply give all the fees for your group to your DOVECURE medical escort specialist. We will handle the payments and collect receipts for each person individually, then reconcile everything with you in one final settlement. This saves you from waiting in line and managing payments multiple times. The more people traveling together, the more hassle-free it becomes.

The price difference mainly comes from several factors:

• Hospital level‌: Grade-A tertiary hospitals are more expensive than Grade-A secondary hospitals, and international departments of public hospitals cost more than regular departments.
• Treatment plan‌: Whether imported or domestic drugs are used, whether it's minimally invasive or open surgery, and the grade of medical supplies used — all create significant price gaps.
• Ward type‌: The daily room rate can differ by over a thousand yuan between multi-bed wards and private rooms.

If you're undecided, send us the treatment plans and quotes from several hospitals. DOVECURE's medical consultants can help you analyze and compare them, and recommend the most suitable plan based on your condition and budget — so you don't spend money unnecessarily.

We suggest you start preparing your China medical visa ‌1-2 months early‌ — that leaves enough time for paperwork, online forms, application submission and the standard 4-working-day official review, so you won’t get delayed by last-minute document fixes or biometrics appointments. ‌DOVECURE‌ helps you sort out all materials efficiently, cut down prep time and make sure your medical trip goes ahead as planned.

If your visa expires during medical treatment in China, you need to submit documents such as the hospital's follow-up treatment certificate to the local exit and entry administration department ‌7 days before the expiry of the permitted stay period‌ to apply for an extension. If you have already overstayed, take the initiative to report immediately and cooperate with the handling to avoid leaving a bad entry record. ‌DOVECURE‌ provides full-process assistance including visa expiry early warning and compliant overstay handling, helping you avoid relevant risks.

With a Chinese medical visa, after completing the core medical treatment arrangements, you can arrange tourist itineraries within the legal permitted stay period. When entering the country, you only need to truthfully inform the border inspection that your core purpose is medical treatment, and there is no need to apply for an additional tourist visa. ‌DOVECURE‌ provides integrated planning assistance for medical treatment and surrounding cultural tourism itineraries, helping you balance the pace of medical visits and sightseeing experience.

When traveling to China for medical treatment via a third country, if you hold a connecting flight ticket with checked baggage through-checked and do not leave the international zone of the transit airport, transit visas are exempted in most mainstream transit cities. Some transit countries also offer 72-96 hours transit visa-free policies. ‌DOVECURE‌ provides transit policy verification and itinerary planning assistance to help you avoid transit visa risks.

The process of handling temporary accommodation registration after entry is simple. If you stay in a hotel, the hotel will directly complete the registration and submit the information on your behalf. For non-hotel scenarios such as private residences, you need to go to the local police station with your passport to complete the registration within 24 hours after check-in. Some regions support online self-declaration. The whole process is free of charge, and most cases can be completed on the spot. ‌DOVECURE‌ provides full-process guidance to help you avoid the risk of overdue declaration.

Your accompanying family members can't use the same medical visa as you. China's medical visa is only for the main patient seeking treatment here. Family members need to apply for their own separate visa: S2 (under 180 days) or S1 (over 180 days), with required documents including your medical proof, kinship certificate and invitation letter. ‌DOVECURE‌ sorts out all application materials and guides you through the whole process, making sure you and your family get your visas smoothly for the medical trip.

You can smoothly handle the border inspection by preparing the English version of your medical treatment itinerary and hospital appointment certificates in advance. ‌DOVECURE‌ will sort out the multilingual instruction materials specially for border inspection for you in advance, and can also arrange a dedicated accompanying medical staff to pick you up at the airport, ensuring a seamless connection throughout the whole process without any communication breakdown.

A Chinese medical visa can be extended by submitting documents such as a hospital's follow-up treatment certificate to the local exit and entry administration department ‌7 days before the expiry of the permitted stay period‌. Overstaying will result in penalties for illegal overstay. ‌DOVECURE‌ provides full-process document verification assistance to help you avoid overstay risks.

The overall visa rejection rate for applying for a China visa for legitimate medical purposes is relatively low. As long as you prepare a passport with a validity of more than 6 months and blank pages, an official medical invitation letter issued by a regular domestic medical institution, diagnosis and treatment-related certificates corresponding to your condition, and financial capacity proof covering the entire medical and stay expenses, ensuring that the materials are logically consistent and the information is complete, most applications can be approved smoothly. Applicants from countries with mutual visa exemption agreements who come to China for medical purposes and stay for no more than 30 days can even enter China without a visa. Doveture provides one-stop full-process assistance for China's medical visa application, helping you sort out compliant materials in advance, avoid common application pitfalls, and greatly improve the visa approval efficiency.