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Why International Patients Choose Dovecure Remote Consultation
We provide appointment booking + bilingual accompaniment end‑to‑end, lowering the threshold of cross‑border care to a single text‑and‑image exchange.
48‑Hour Response
Text‑and‑image medical guidance delivered within 48 hours of the doctor accepting your case. An expedited option delivers within 12 hours, subject to physician availability.
Bilingual Notes Delivered
After medical‑editor review, receive bilingual consultation notes in 13 languages within 12 hours—ready to share with your home physician or insurance provider.
7‑Day Free Re‑Review
If you have questions, request one free re‑review.
One Follow‑Up Within 7 Days
Within 7 days of delivery, ask the same doctor one follow‑up on the same question—at no extra cost.
When This Service Fits Best
A remote consultation does not replace an in‑person visit. For the situations below, however, it's the most cost‑effective first step.
Deciding on China Care
Not sure if coming to China is worth it? Get an expert opinion first.
Initial Triage
Unsure which city, hospital, or specialist in China to choose—start with a text‑based triage.
Report Interpretation
Can't make sense of medical reports from home or elsewhere.
Medication Guidance
Already have a treatment plan and need a cross‑border second opinion.
Post‑Surgery / Chronic Care Follow‑Up
Regularly update your China physician on your condition.
Family Inquiry on Behalf
Ask once on behalf of family members who can't travel.
5 Steps to Complete Your Remote Consultation
From order to bilingual notes in as fast as 72 hours.
Place Your Order & Upload Records
Complete order and payment via the App or Web. Upload your medical history, past records, and test reports (up to 10 pages translated free).
Platform Pre‑Review & Translation
Our medical team organizes and translates your records. If anything is missing, you'll receive a one‑time request to upload the rest within 24 hours.
Specialty Match & Doctor Confirmation
The platform proposes a doctor (department, title, response time). Once you confirm, the case is officially submitted.
Doctor Delivers Text‑and‑Image Guidance
Within 48 hours (or 12 hours for expedited) of accepting the case, the doctor issues treatment recommendations, medication and care guidance.
Bilingual Notes Delivered
After medical‑editor review, bilingual notes in 13 languages are delivered within 12 hours. Within 7 days, you can ask one follow‑up or request one free re‑review.
Transparent Pricing · No Hidden Fees
Every potential cost is listed here.
Payment & Invoice
Why You Can Trust These Doctors
Every consulting physician is credential‑verified by the platform.
Doctor Qualification Threshold
Practicing physicians from domestic hospitals, attending‑level or above
Tier‑3A and JCI‑accredited hospitals as the primary sources
Data & Privacy
Medical records are encrypted in transit and at rest throughout the consultation. No third‑party disclosure without your authorization. Records can be deleted at your request after the consultation.
Personal information processing and withdrawal rights comply with Articles 14 and 29 of the Personal Information Protection Law of the People's Republic of China (PIPL). You may exercise withdrawal rights via cure@dovecure.com.
8 Most Common Questions Before You Order
Real concerns, real answers.
